Sponsored Session: Customer Journey Case Study: Omni-Channel in Action
Location: Osceola 1
Date: Tuesday, March 13
Time: 1:30pm - 2:15pm
Pass type: Entire Event, Tue-Thu Conference, Expo Plus - Get your pass now!
Track: Open to All, Contact Center & Customer Experience
Hot Topic: Digital Transformation
Vault Recording: Audio-Only
A first-hand case study of how an effective omni-channel customer journey can electrify customer engagement in mission-critical environments.