Sponsored Session: Five Surprising Reasons Why You Need to Move Your Contact Center to the Cloud
Jonathan Rosenberg (Chief Technology Officer, Five9)
Location: Sun C
Date: Monday, March 18
Time: 1:00pm - 1:45pm
Pass Type: Entire Event, Expo Plus, Exhibitor Booth Staff, Media, Speaker, Tue-Thu Conference - Get your pass now!
Track: Open to All, Contact Center & Customer Experience
Session Type: Free Education
Vault Recording: TBD
The last few years have seen an explosion of growth in cloud contact center. Is it just because its cheaper to operate? Nope! There are several significant under-the-hood shifts that are happening. In this talk, we'll outline those reasons and help you understand the real pulls behind contact center in the cloud.