Enterprise Connect is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Sponsored Session: Five Surprising Reasons Why You Need to Move Your Contact Center to the Cloud

Jonathan Rosenberg (Chief Technology Officer, Five9)

Location: Sun C

Date: Monday, March 18

Time: 1:00pm - 1:45pm

Pass Type: Entire Event, Expo Plus, Exhibitor Booth Staff, Media, Speaker, Tue-Thu Conference - Get your pass now!

Track: Open to All, Contact Center & Customer Experience

Session Type: Free Education

Vault Recording: TBD


The last few years have seen an explosion of growth in cloud contact center. Is it just because its cheaper to operate? Nope! There are several significant under-the-hood shifts that are happening. In this talk, we'll outline those reasons and help you understand the real pulls behind contact center in the cloud.

Watch a synced recording of this session