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Sponsored Session: Rich Mobile Business Messaging: The Evolution from SMS to Universal Mobile Messaging (RCS) and its Role in Enabling Omni-channel Customer Engagements

Carlos Aragon (Sr. Director of Enterprise Solutions Marketing, Mavenir)

Location: Sun C

Date: Tuesday, March 19

Time: 4:30pm - 5:15pm

Pass Type: Entire Event, Expo Plus, Exhibitor Booth Staff, Media, Speaker, Tue-Thu Conference - Get your pass now!

Track: Open to All, Contact Center & Customer Experience

Session Type: Free Education

Vault Recording: TBD


-How to harness the power of mobile messaging to deliver effortless service

-How to use Bots and AI to deliver faster service at lower cost – delivering a more engaging customer experience.

-How brands with RBM are seeing 10x click-through rates and 50-60% increases in conversion rates compared to SMS

Watch a synced recording of this session

Presentation File