Sponsored Session: Rich Mobile Business Messaging: The Evolution from SMS to Universal Mobile Messaging (RCS) and its Role in Enabling Omni-channel Customer Engagements
Carlos Aragon (Sr. Director of Enterprise Solutions Marketing, Mavenir)
Location: Sun C
Date: Tuesday, March 19
Time: 4:30pm - 5:15pm
Pass Type: Entire Event, Expo Plus, Exhibitor Booth Staff, Media, Speaker, Tue-Thu Conference - Get your pass now!
Track: Open to All, Contact Center & Customer Experience
Session Type: Free Education
Vault Recording: TBD
-How to harness the power of mobile messaging to deliver effortless service
-How to use Bots and AI to deliver faster service at lower cost – delivering a more engaging customer experience.
-How brands with RBM are seeing 10x click-through rates and 50-60% increases in conversion rates compared to SMS