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Enterprise Connect - 2022

Schedule Viewer tool is designed to help you find the sessions and other functions you’re looking for at Enterprise Connect 2022

In the column to the left, please look under PASS TYPE, and:

  • If you’re planning to attend In-Person, please click "Entire Event Orlando", “Expo Plus Orlando" and/or "Tuesday-Thursday Orlando".
  • If you’re planning to attend Virtually, please click "Entire Event Virtual" and/or Expo Plus Virtual".

Click on session titles for full session descriptions. All times noted are in EST.

Sponsored Session: The Great Resignation: Why Your Contact Center Won't Survive without Automation

Gadi Shamia  (CEO, Replicant)

Location: Sun C

Date: Tuesday, March 22

Time: 12:30 pm - 1:15 pm

Pass type: Entire Event Orlando, Expo Plus Orlando, Tuesday-Thursday Orlando - Get your pass now!

Session Type: Sponsored Session

Vault Recording: TBD

Replicant

Being a contact center leader has never been harder. Hiring shortages, high agent turnover, and unpredictable surges in call volumes are just a few of the challenges adversely affecting today’s customer service providers. Contact center automation has now become imperative to survival. Learn how leading contact center innovators across industries are already experiencing the gains in productivity, efficiency, and instant scalability from automating their contact centers with intelligent virtual agents.Being a contact center leader has never been harder. Hiring shortages, high agent turnover, and unpredictable surges in call volumes are just a few of the challenges adversely affecting today’s customer service providers. Contact center automation has now become imperative to survival. Learn how leading contact center innovators across industries are already experiencing the gains in productivity, efficiency, and instant scalability from automating their contact centers with intelligent virtual agents.