Systems Management Tools: What’s Needed, What’s New


Terry Slattery (Principal Consultant, NetCraftsmen)


John Dunne (Chief Solutions Officer, IR)

Ray Krug (Solutions Architect, NETSCOUT)

Archana Kesavan (Senior Product Marketing Manager, ThousandEyes)

Phil Moen (CEO, Unimax)

Christopher Martini (Vice President, Voss Solutions)

Location: Osceola B

Date: Wednesday, March 14

Time: 4:00pm - 4:45pm

Pass type: Entire Event, Tue-Thu Conference - Get your pass now!

Track: Systems Management & Network Design

Vault Recording: TBD

Your communications deployments are getting more complex—do you have the right tools to manage them?

As communications systems grow more complex, the tools you need to manage those systems must keep up. The tools you use today are offering expanded functionality, and a new generation of tools is emerging to focus on specific areas, such as UCaaS, or that tout their ability to use advanced analytics/AI to provide cutting-edge capabilities. So how do you match the needs you have today (and those you’ll have tomorrow) with the capabilities your current tools possess, and the features and functions that may become available as technologies continue to advance? In this session, the leading consultant on enterprise communications management will join with a panel of experts to help you sort out what’s available, and match it to what you may need.


* How are the current management tools evolving and adding functionality?

* What kinds of tools do you need for monitoring, management, and reporting in an environment that may include new services like UCaaS, and new applications like Team Collaboration?

* Do any of the communications platform or application vendors provide adequate toolsets and capabilities within their products, or will you be expanding your use of third-party tools?

* What’s the status of AI/analytics capabilities in systems management tools today? How rapidly are these capabilities improving?