Enterprise Connect Schedule

Even before the advent of Generative AI, enterprises were challenged to leverage their widely-dispersed data stores in ways that improved CX and business processes. But data is the lifeblood of AI, so it's more critical than ever to integrate and manage your data effectively. But the task is daunting: Just within collaboration/CX systems, data is likely spread across multiple vendors' systems residing both in the cloud as well as on premises. What will it take to bring order to this chaos and make your data productive and useful? In this session, a leading industry expert will describe the scope of the data management challenge, the consequences of a lack of integration and management, and the efforts that would be required to leverage it. You'll come away with a clearer idea of how to begin or proceed with your quest to make corporate data an asset that your communications/CX systems can leverage.