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The Enterprise Connect expert-led conference program will discuss the latest systems, software, services and applications for enterprise communications and collaboration. The conference is designed with one objective in mind: To help you optimize your investments in communications and collaboration systems, software and services.

Taming Teams: Delivering Exceptional User Experience with Microsoft Teams

Speaker:

Kevin Kieller  (Co-Founder, enableUC)

Date: Monday, September 27

Time: 10:30am - 11:15am

Track : Collaboration Platforms

Session Type: Virtual Conference Session

Vault Recording: TBD

Many organizations have decided to use Microsoft Teams and now must plan for Teams to deliver improved business outcomes. IT professionals are being challenged to manage complex Teams implementations, encompassing collaboration, meetings and telephony.

This session will provide specific and detailed instructions to help IT professionals deliver impactful, relevant and engaging business experiences for end users by leveraging the full power of Teams.

Takeaways:

  • Options for deploying and managing Teams as your primary voice platform and integrating Teams with your contact center environment / Management challenges and opportunities, including using built-in analytics to identify what is working and where more work is needed
  • The newest Teams' features that enable end-user productivity and proven training approaches to help your users leverage Teams features
  • Low code and no code tools IT professionals can use to manage the Teams infrastructure and deliver unique line-of-business solutions
  • Specialized mobile and front line worker capabilities supported by Teams