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Enterprise Connect Schedule Viewer

Schedule Viewer tool is designed to help you find the sessions and other functions you're looking for at Enterprise Connect 2023.

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In the column to the left, please look under PASS TYPE, and:

  • If you're planning to attend In-Person, please click "Entire Event Orlando", "Expo Plus Orlando" and/or "Tuesday-Thursday Orlando".
  • If you're planning to attend Virtually, please click "Entire Event Virtual" and/or "Expo Plus Virtual".

Click on session titles for full session descriptions. All times noted are in EST.

 

Teams Voice: Options, Issues, and Opportunities

Kevin Kieller  (Co-Founder, enableUC)

Date: Tuesday, March 28

Time: 8:00 am - 8:45 am

Pass Type: Entire Event Orlando - Monday-Thursday, Tues - Thurs Conference Orlando - Get your pass now!

Session Type: Session

Track: Collaboration Platforms

Vault Recording: TBD

For many organizations, adding call control and Private Branch Exchange (PBX) capabilities to Microsoft Teams makes sense, and helps support hybrid work. However, there are multiple voice options for a Teams deployment, each with its own pricing, limitations, and opportunities. Whether you’re evaluating Operator Connect, Direct Routing, or other voice options, this in-depth session, led by one of the industry's top experts on Microsoft communications systems, is designed to help you succeed with Teams voice. You'll come away with a clear picture of exactly what the options are, what factors may affect your choices, and how to fit your Teams voice strategy into your larger communications environment.

Takeaways

  • What is included and not included with Teams Phone System
  • PSTN options: Calling Plans, Direct Routing, Operator Connect, Operator Connect Mobile
  • Details on advanced voice capabilities such as auto attendants, call queues, shared line appearance
  • Best practices for voice implementation
  • Common gotchas
  • Considerations for ongoing management