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Location: Sun A
Date: Tuesday, March 22
Time: 2:00 pm - 2:45 pm
Pass type: Entire Event Orlando, Tuesday-Thursday Orlando - Get your pass now!
Track: Collaboration Platforms
Session Type: Conference Breakout Session
Vault Recording: TBD
Market and environmental forces are changing the buying motion for cloud-based communications, collaboration, and customer experience solutions. The market is maturing, naturally leading to a few large players. This is driving the current wave of consolidation in the industry as well as focusing critical strategic decisions for enterprises going forward. While most organizations will commit to a primary "internal" communications solution, many may rely on a secondary solution for communicating outside their organization. Whether for frontline, customer experience, or just differentiating internal from external, multi-vendor video and meeting communications is an increasing business necessity.
In this two-part session, we will examine four of the largest and best positioned UCaaS vendors: Cisco Webex, Microsoft Teams, Zoom Meetings and Phone, and RingCentral MVP.
Three major topics will be addressed:
In this session, you will learn the following: