Sorell Slaymaker (Principal Consulting Analyst, TechVision Research)
Date: Monday, September 27
Time: 11:45am - 12:30pm
Pass Type: Entire Event
Track : Management, Networks & Security
Session Type: Conference Breakout Sessions
Vault Recording: TBD
Communications capabilities have advanced tremendously over the past several years—has your security posture kept up? We’ve learned how to fight toll fraud and more recently, denial-of-service attacks against contact centers and other enterprise divisions. But hackers and nation states are getting more sophisticated and not only spoofing caller ID, but also someone’s voice. Plus securing video communications is a whole new challenge, and one that few enterprises have yet engaged with. Additionally, security best practices around zero-trust, identity verification, data/document sharing, and storage such as recorded video sessions require additional security controls So how do you prepare your organization to ensure your communications are secure? In this session, an industry-leading consultant will address todays’ communication security challenges and industry best practices to address them. You’ll come away with an appropriate level of paranoia, and—more importantly—a set of actions you can take to alleviate that paranoia.