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The Enterprise Connect expert-led conference program will discuss the latest systems, software, services and applications for enterprise communications and collaboration. The conference is designed with one objective in mind: To help you optimize your investments in communications and collaboration systems, software and services. ALL TIMES LISTED ARE (U.S.) EASTERN TIME ZONE.

The Power of AI to Harness Untapped Intelligence From Customer Conversations


Sendhil Jayachandran  (CMO, Observe.AI)

Date: Tuesday, September 28

Time: 12:15pm - 1:15pm

Session Type: Video Discussion Group (Virtual)

Vault Recording: TBD


Over the course of the past 18 months, the world as we know it has changed, and this includes the contact center. Gone are the days when waiting for a customer’s feedback was essential to building your brand. Join this powerful conversation hosted by Sendhil Jayachandran, CMO at Observe.AI, for a Live roundtable to understand how AI can translate your customer conversations into a holistic picture to successfully meet your business goals.