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The Enterprise Connect expert-led conference program will discuss the latest systems, software, services and applications for enterprise communications and collaboration. The conference is designed with one objective in mind: To help you optimize your investments in communications and collaboration systems, software and services.

Top 5 Practical Uses for In-meeting AI to Improve Experience


Craig Durr  (Senior Analyst, Wainhouse Research)

Date: Tuesday, September 28

Time: 4:15pm - 5:00pm

Pass Type: Entire Event, Media, Speaker

Track : Practical AI

Session Type: Conference Breakout Sessions

Vault Recording: TBD

In the hybrid-work future, enterprises will aim to improve the experience of meetings for all participants, whether remote or on video or, more likely, a combination within the same meeting. AI can support many features meant to achieve this goal of better meetings, but how much of it is really practical and cost-effective? In this session, a leading industry analyst will describe 5 applications of in-meeting AI that could make meetings better—such as the ability to count people in a room and act on the information, or to apply sentiment analysis to meeting discussions. He’ll then lead a discussion with technology providers to examine how practical such applications are, both in a technology sense and in terms of real-world usefulness and user acceptance. You’ll leave this session with a clearer understanding of which AI-driven functions you should prioritize as you look for ways to improve the meeting experience for your end users and IT administrators.


  • What is the state of the art for AI-driven functions for meetings? What features are being deployed already, and how effective are they?
  • What AI-driven capabilities are vendors likely to be adding to their conferencing/meeting software and hardware, and how beneficial are these likely to be?
  • How can AI be used to improve management tools for IT administrators? How might these tools and features be integrated with existing IT and facility management systems?
  • Will there be an ROI calculation around new AI-driven meeting capabilities, or will they primarily come to market as features that vendors add onto their platforms as differentiators?