Courtney Munroe (Research Vice President, Worldwide Telecommunications Research, IDC)
Date: Monday, September 27
Time: 10:30am - 11:15am
Pass Type: Entire Event
Track : Embedded Communications & APIs
Session Type: Conference Breakout Sessions
Vault Recording: TBD
Over the last few years, the concept of creating innovative communications and engagement applications has been resonating with enterprises, and the idea of Communications Platform as a Service (CPaaS) has slowly been winning over decision makers long steeped in the practice of purchasing pre-packaged legacy solutions. The CPaaS segment, in turn, has attracted dozens of new entrants over the last few years, ranging from startups to established software and cloud providers, as well as network providers.
Join this session for an overview of the benefits of CPaaS, along with the challenges of selecting a CPaaS partner. You’ll come away with the information you’ll need to make sense of the opportunity and select a cloud communications platform that best meets your organization’s needs.