Enterprise Connect 2025 Schedule
Vendor Selection: Cutting Through the Hype to Find the Right Fit
Michael Burrows (Enterprise Architecture Practice Lead, Miratech)
Location: Solution Spotlight Theatre - Expo Hall, Booth 1501
Date: Wednesday, March 19
Time: 12:30 pm - 12:50 pm
Pass Type: Premium, Standard, Expo Plus, Training
Session Type: Sponsored Session
Vault Recording: TBD
AI, automation, omnichannel—every vendor promises it all. But what really matters? Join Mike Burrows, Miratech’s Enterprise Architecture Practice Lead, as he reveals how to navigate the complex vendor selection process, avoid hidden costs, and make the right choice to save you time, money, and deliver great CX.
With 25 years of vendor-agnostic expertise, at Miratech, we work closely with you to design, build, integrate, and manage a cloud-based CX ecosystem that starts and stays as unique as your business. We know the real costs of a bad decision. Learn how to cut through the noise, see beyond misleading sales pitches, and choose a vendor that works for your business—not against it.