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Today’s managed service offerings provide more than just outsourced staff. They bring best practices, efficiency, and new technologies to the table.
Welcome to the reboot of video and A/V managed services. Back in the day, managed services was predominantly about handing off the burden (and responsibility) of the day to day, mundane tasks needed to keep a video conferencing environment running. In most cases, this meant more labor than finesse.
But a new crop of providers are offering far more than access to skilled people. These players have developed processes and platforms that bring efficiency, scalability, predictability, and accountability to the global A/V and video estate. The secret sauce is a mixture of advanced monitoring, process automation, and integration with other systems. Whether you’re treading water or under water with your meeting room environment, this session will open your eyes into a new world of business-grade video and AV.
KEY QUESTIONS: * What problems can a managed service solve? * What are the differences between offerings? How can I choose responsibly? * What impact (good or bad) will a managed service have on my A/V and video environment? * Do I really need a managed service provider? Can’t we do this ourselves? * If I activate a managed service provider, am I flying blind? How transparent are these services? * Will a managed service save me money or cost me money? Is there a calculable ROI?