Enterprise Connect is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Enterprise Connect - 2022

Schedule Viewer tool is designed to help you find the sessions and other functions you’re looking for at Enterprise Connect 2022

In the column to the left, please look under PASS TYPE, and:

  • If you’re planning to attend In-Person, please click "Entire Event Orlando", “Expo Plus Orlando" and/or "Tuesday-Thursday Orlando".
  • If you’re planning to attend Virtually, please click "Entire Event Virtual" and/or Expo Plus Virtual".

Click on session titles for full session descriptions. All times noted are in EST.

[Virtual] The Realities and Challenges of Video Conferencing Room Interoperability

Jim Kelly  (Senior Analyst / Consultant, Recon Research)

Date: Tuesday, March 22

Time: 12:15 pm - 1:00 pm

Pass type: Entire Event Orlando, Entire Event Virtual, Tuesday-Thursday Orlando - Get your pass now!

Track: Video Collaboration & A/V

Session Type: Virtual Conference Session

Vault Recording: TBD

Video conferencing standards (SIP, H.323) paved the way for reliable video calling between different video systems and calling services. However, the need to follow these standards also stifled innovation.

Today, many leading providers (e.g., Cisco, Google, Microsoft, Zoom, and others) leverage proprietary platforms and protocols for their video calling, which has allowed them offer new features and experiences. However, these proprietary platforms don't always play well together. Sometimes features are lost. Sometimes calls between the platforms aren't even possible.

Desktop and mobile users can circumvent interop issues by using multiple calling apps on their devices. However, meeting room video systems can't jump between platforms and apps so easily.

In this session, you'll learn about the current video interoperability challenges between vendors, how the providers are addressing these issues, and what you need to do to make the best of this fluid situation. You'll come away ready to make the right decisions for your meeting rooms.


  • How widespread is the interoperability challenge between the leading platforms?
  • What is the meeting experience like when two non-interoperable rooms systems try to communicate?
  • What additional burden does the lack of room interoperability put on your IT/AV team?
  • Which vendors are working to address these issues? What are they doing?
  • How might lack of interoperability affect meeting room usage? Will end users just start taking these meetings from their desks, defeating the purpose of upgrading the meeting room?