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The Enterprise Connect expert-led conference program will discuss the latest systems, software, services and applications for enterprise communications and collaboration. The conference is designed with one objective in mind: To help you optimize your investments in communications and collaboration systems, software and services.

What's the Next Model for Meetings?


Art Schoeller  (VP and Principal Analyst, Forrester)

Date: Wednesday, September 29

Time: 9:15am - 10:00am

Pass Type: Entire Event

Track : Collaboration Platforms

Session Type: Conference Breakout Sessions

Vault Recording: TBD

Enterprise IT/communications organizations have largely succeeded in implementing collaboration platforms featuring videoconferencing, desktop sharing, and other core elements of a current-generation virtual/hybrid meeting. Now the challenge is to use these platforms, together with new thinking around office design, to make meetings better—whether they take place on line, in person, or a combination of the two. In this session, a leading industry analyst will discuss his perspective on the Future of Meetings, and how your enterprise can improve the employee experience (EX) of meetings. You’ll come away with an understanding of the different types of meetings that most enterprise teams conduct, and how to implement technology to optimize each type. You’ll get a clear idea of which specific features are best able to relieve “meeting fatigue” and ensure that dispersed teams can be productive—not just present—when they meet.


  • How can different types of meetings be classified according to function, participation, etc., and how can you create a model for implementing each type most effectively?
  • What are the key technological advancements, including AI, that will drive a better employee experience (EX)?
  • What’s the most effective way for IT/communications teams to collect and analyze data from collaboration platforms so as to understand whether these systems really are delivering better meeting experiences for end users?
  • What strategies are enterprises putting in place to redesign the office for in-person and hybrid meetings?