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Enterprise Connect Schedule Viewer

Schedule Viewer tool is designed to help you find the sessions and other functions you're looking for at Enterprise Connect 2023.

Check back frequently, information added daily!

In the column to the left, please look under PASS TYPE, and:

  • If you're planning to attend In-Person, please click "Entire Event Orlando", "Expo Plus Orlando" and/or "Tuesday-Thursday Orlando".
  • If you're planning to attend Virtually, please click "Entire Event Virtual" and/or "Expo Plus Virtual".

Click on session titles for full session descriptions. All times noted are in EDT.


Why It’s Crucial to Have a Strategy for User Adoption

Melissa Swartz  (Founder, Swartz Consulting)

Location: Osceola B

Date: Monday, March 27

Time: 10:00 am - 10:45 am

Pass Type: Entire Event Orlando - Monday-Thursday - Get your pass now!

Session Type: Session

Track: Workplace Strategies

Vault Recording: TBD

We all know that money spent on a technology investment is wasted if the capabilities aren't put to use. Yet most projects focus on getting new capabilities up and running, rather than on ensuring adoption of the new tools. An end user adoption strategy, included as part of the project, is the missing link needed to connect technology to the users. In this session, a leading consultant with extensive experience in technology deployment projects will help you understand the elements of a successful user adoption strategy, as well as covering how to get this critical piece included in a project budget. You'll come away with specific steps and action items that will be essential to follow through on, to ensure your rollout succeeds where it matters most: With the prospective users of the technology.


  • What is an end user adoption strategy?
  • How can it impact a project?
  • What resources does it require?
  • How should you measure the success of such a strategy?