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The Enterprise Connect expert-led conference program will discuss the latest systems, software, services and applications for enterprise communications and collaboration. The conference is designed with one objective in mind: To help you optimize your investments in communications and collaboration systems, software and services.

WiFi Tips for Better Digital Experience


Terry Slattery  (Principal Architect, NetCraftsmen)

Date: Wednesday, September 29

Time: 3:45pm - 4:30pm

Track : Management, Networks & Security

Session Type: Virtual Conference Session

Vault Recording: TBD

Most office workers connect to the enterprise via their Wi-Fi, either in the office or at home, so the state of this connectivity is crucial to employee experience. So, what are the best practices Wi-Fi, and what applications are available to give IT managers visibility into these users' connections? When employees return to the office, how will changes in those facilities impact Wi-Fi service there? In this session, the industry-leading expert on IP networking will give you a fresh look at Wi-Fi and its context in communications networks as we head into the post-pandemic world. You'll learn about the basic elements of providing optimal Wi-Fi service, as well as understanding how IT can step up to help end users get the best possible connections at home and in the office. You’ll also learn:
• What factors impact home worker connectivity
• What service issues workers are most likely to experience, and how IT can help end users avoid or troubleshoot these problems
• If your enterprise changes office layout or configuration due to COVID, how this might affect your Wi-Fi network design, and how might different employee usage patterns change Wi-Fi network design needs
• What best practices office employees should follow in helping to maintain optimal on-site Wi-Fi coverage?

• Learn best practices for designing a Wi-Fi network and how to apply them
• Understand how to gain visibility into a user’s connection, whether in the office or at home
• Gain insight into how return-to-office plans can affect your Wi-Fi network services and what to do about them