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Karla Nussbaumer AyalaHead of Technical Marketing, Twilio FlexTwilio

Karla is Head of Technical Marketing at Twilio. She is responsible for increasing Twilio Flex penetration in the contact center market. With technical consulting, research and storytelling as her core skills, she has developed and executed programs to increase Flex growth in the industry.

Before Twilio, she held product marketing and sales roles in the contact center and collaboration industry. Her experience spans across several technologies while her focus has been on developing GTM strategies and increasing product revenue.

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