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Rhonda BartlettVice President, Consumer Experience and Access New York-Presbyterian Hospital

Rhonda Bartlett, RN, MBA, DBA, is Vice President, Consumer Experience and Access for New York-Presbyterian Hospital. In this role, Dr. Bartlett has primary responsibility for developing and implementing strategies for improving patient access and referral management. She works with leaders across the enterprise to build infrastructure and practices to improve access and scheduling, customer service, and other key initiatives to promote patient satisfaction and facilitate volume growth. Since joining NYP in 2019, she has served as Vice President of Digital Services, and as a Corporate IT Director, before assuming her current role in 2023. Dr. Bartlett has extensive experience working with large healthcare provider organizations as well as third party consulting and vendor organizations. Earlier in her career, she served as a Vice President for Siemens Healthcare and a Corporate Director for Cerner. Dr. Bartlett graduated as a registered nurse from Fanshawe College in London, Ontario. She spent many years as an ICU nurse and still holds an active nursing license. She earned her Master of Business Administration and Doctor of Business Administration from the Crummer School of Business at Rollins College in Orlando, FL.