Norm Buchmann, Senior Product Manager, Northwestern Mutual
As a Senior Product Manager, Norm is responsible for innovating and maintaining the Unified Communications (UC) capabilities at Northwestern Mutual. With nearly 20 years of IT experience, Norm has built a diverse portfolio consisting of Agile Project & Product Management; Business Process and Technology Consulting; Security and Compliance Consulting; IT Change, Release, Configuration, and Asset Management.
Most notably, Norm has been a key contributor to Northwestern Mutual’s successful transition from Legacy PBX Telephony to On-Prem UC VoIP. Currently, Norm is driving UC strategy development and implementation for a Cloud-based VoIP solution.
Norm is passionate about the customer experience and providing business value. “With rapidly changing business needs, future-proofing technology solutions such as Unified Communications is extremely difficult but also paramount to delivering value and achieving success.”