Speakers
Tom Colligan, Vice President of the Project Management Office, RDI
Tom Colligan is the Vice President of the Project Management Office (PMO) at RDI, bringing 19 years of experience to the organization. He has led multiple call centers throughout his tenure and played a pivotal role in shaping RDI's operational and technological strategies.
At RDI, the PMO oversees new client implementations, fosters strategic technology partnerships, and collaborates closely with Compliance and IT on key initiatives. The PMO also serves as a central point of contact between clients, Operations, and IT, ensuring seamless coordination on technical matters. His expertise in project management and process optimization drives innovation and efficiency across the organization.
Work Experience
19 years in various Call Center roles at RDI
Six Sigma Black Belt Certification (2019)