The Enterprise Connect expert-led conference program will discuss the latest systems, software, services and applications for enterprise communications and collaboration. The conference is designed with one objective in mind: To help you optimize your investments in communications and collaboration systems, software and services. ALL TIMES LISTED ARE (U.S.) EASTERN TIME ZONE.
Grad Conn is the Chief Experience Officer at Sprinklr, the leading Customer Experience Management (CXM) Platform. In this role, Grad creates an engaging and memorable community for the world's largest brands and guides them on developing a customer-first experience.
Before joining Sprinklr, Grad spent 11 years at Microsoft, with the last 7 years as CMO for the Microsoft U.S. commercial business. Prior to that, Grad worked as CEO or CMO at a number of startups and started his career at Procter & Gamble.
Grad holds a Bachelor of Commerce degree from Queen's University in Kingston, Ontario. He is a Microsoft Founders Award winner and Circle of Excellence Platinum recipient and has been awarded multiple creative awards and patents.