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Leading Khoros' Digital Contact Center sales organization, Chris DeLambo has over 15 years of leadership experience managing teams selling enterprise software and BPO services. DeLambo specializes in helping clients achieve their strategic goals for cost, revenue, business insights, customer satisfaction and employee satisfaction. He has deep experience in contact center operations, customer experience analytics, contact center consulting, global BPO, social media engagement, SaaS, digital transformation, and automation. Based in Portland, OR, he has conducted business in over 20 countries.