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Andy Dignan is the Executive Vice President of Service Delivery & AI Solutions at Five9. Andy has spent his entire career in the Contact Center and Collaboration space. From consulting, to implementing, to designing, and selling solutions, and his strength lies in his ability to bridge the gap between technical and business level conversations. Whether it’s meeting with a CIO or whiteboarding with a CTO, Andy is skilled at developing solutions that create positive business outcomes. He has a deep understating of the technology landscape and is considered an industry expert in the Contact Center & Collaboration industry.
Before moving into this role at Five9, Andy led the Global Partner teams, helping scale the business to become a leading Channel, Global Systems Integrator, and Business Development company.
Prior to Five9, Andy was the Global head of Collaboration & Contact Center GTM at Cisco Systems, responsible for 5.5B in annual revenue.
Prior to Cisco, Andy led the Collaboration & Contact Center at CDW, taking the business from 300M to 700M in revenue.
Andy is a dynamic and entertaining Speaker with over a decade of experience speaking to large audiences in the high tech industry.