Speakers
Matt Dowd, President, RDI
Matt Dowd is the President of RDI, bringing over 17 years of experience to the organization since joining in 2008. Throughout his tenure, he has held key leadership roles, including Senior Vice President of Contact Center Operations, where he honed his expertise in inbound and outbound sales, operational strategy, and team development.
As president, Matt is focused on driving company growth, optimizing employee potential, and enhancing operational efficiency. He is committed to fostering a culture of innovation and excellence, ensuring RDI delivers exceptional client results while championing a peoplefirst approach to leadership.
Away from work, Matt spends a bulk majority of his time coordinating various sports activities with his wife and three sons. He coaches their basketball teams and facilitates an active leadership role with the local school district football athletics.
Work Experience
17 years in various
Call Center roles at RDI
Six Sigma Black Belt Certified
Oxford Ohio Chamber of Commerce Board Member
Chamber Champion Award 2018
All Time Ping Pong Champion of RDI