Kim Estrada, Senior Director, Professional Services, 8x8, Inc.
Kim Estrada is a seasoned professional services and customer success leader with more than 20 years of experience in software consulting and customer service. As head of 8x8’s Professional Services - Americas, she is responsible for managing deployment of 8x8 solutions to ensure quality service delivery. Prior to 8x8, Kim held professional services and customer success leadership positions at Apptio, SAP, TopTier Software and IntelliCorp. Kim is working towards an M.S. in Human Resources Development from Villanova University, and earned a B.S. in Business Administration from University of Phoenix.