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Enterprise Connect - 2022

Schedule Viewer tool is designed to help you find the sessions and other functions you’re looking for at Enterprise Connect 2022

In the column to the left, please look under PASS TYPE, and:

  • If you’re planning to attend In-Person, please click "Entire Event Orlando", “Expo Plus Orlando" and/or "Tuesday-Thursday Orlando".
  • If you’re planning to attend Virtually, please click "Entire Event Virtual" and/or Expo Plus Virtual".

Click on session titles for full session descriptions. All times noted are in EST.

Tod FamousSVP, Product Management for Genesys MulticloudGenesys Multicloud CX

Tod Famous is SVP, Product Management for Genesys Multicloud, overseeing product management and design for Genesys Multicloud CX.  

 

Tod has led product teams in the contact center software industry for over 20 years, including time at Cisco and several contact center start-ups. His career has centered on CX and innovation with a focus on delivering results for partners and customers. He is an expert in customer experience, contact center, digital, and agile software engineering processes and has six patents in customer care / contact center.  

 

Tod has spoken at Enterprise Connect numerous times over the years, and earlier in his career he was a Product Manager for an “Enterprise Connect, Best of Show” product. 

Presenting: