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Mark drives the technology that accelerates NFP's continuous evolution as a leading global insurance broker and consultant. His specialized team develops and standardizes technology, maximizing economies of scale and enhancing client support across property and casualty, benefits, wealth management, and retirement advisory business lines. He oversees cloud-based solutions supporting over 8,000 employees and contractors. His team leads efforts to protect NFP employees and clients with best-practice cybersecurity solutions. Mark also consistently elevates common technology practices and systems into intelligent client-facing technology tools. In addition, Mark optimizes adoption, quality and impact by effectively articulating the benefits of technology tools and resources, and cultivating strong relationships with leaders across NFP's diverse business lines.
Prior to NFP, Mark served in a variety of leadership roles, including vice president of Professional Services and Support at Resolution EBS, program manager and regional delivery lead at GTECH, director of Consulting at Trilogy Software, and manager at Andersen Consulting. He earned a Bachelor of Business Administration in operations management and management information systems from Texas A&M University.