Speakers
Simon Harrison, Founder and Lead Analyst, Actionary Ltd
Simon is a former leading Gartner analyst who's coverage was CCaaS, UCaaS, CRM Customer Engagement Center, Workforce Engagement Management and Conversational AI. He led on several Magic Quadrants and had the added role of Apps Key Initiative leader for Gartner, reporting into Chief of Research, working across 14 agendas. He's a former c-suite executive who now leads a team of analysts and who writes research and articles for public consumption. He's an accomplished storyteller on large stages across the world, with audiences as large as 40,000 people, who is keen to make sessions interactive and fun. He is, also, respected amongst the analyst community and in the vendor landscape as a thought leader in the communication, collaboration and AI space.