Speakers
Brian Honaker, Voice Engineer and Lead CC Architect, University of Central Florida
Voice Engineer and Lead CC Architect. 28 yrs of experience with voice/contact center appliances and applications. For the past 24 years, he has been with the University, where he has engaged in researching, designing, implementing, and supporting various communication services. Their efforts have been instrumental in helping the University achieve its communication goals, not only within academia but also in collaboration with all business and partners associated with UCF. He’s excited about the new AI advancements and is looking forward to where it will take them.