The Enterprise Connect expert-led conference program will discuss the latest systems, software, services and applications for enterprise communications and collaboration. The conference is designed with one objective in mind: To help you optimize your investments in communications and collaboration systems, software and services. ALL TIMES LISTED ARE (U.S.) EASTERN TIME ZONE.
Paul Jarman is CEO of NICE CXone (formerly known as NICE inContact). Mr. Jarman is responsible for driving the innovation, growth, and customer success of the CXone cloud contact center business, helping global enterprise, midmarket, government organizations deliver exceptional experiences that build relationships that last with their customers.
A pioneer of the cloud movement, Mr. Jarman was instrumental in guiding inContact from its roots in telecommunications to its strategic offering of cloud-based contact center solutions and has been a part of every major enhancement the company has made since 1997.
As part of inContact’s strategic shift to a contact center software provider, he spearheaded four software acquisitions and two telephony acquisitions. He led inContact's successful addition to the NASDAQ and under his leadership, the organization has experienced strong compound annual growth rate in software revenues over the past decade and is the market leader in contact center as a service (CCaaS).
Mr. Jarman has spent his career building a service-driven business focused around both customers and employees, resulting in a strong corporate culture with high retention rates of both groups. Prior to joining inContact, he was an executive with HealthRider, Inc.
Mr. Jarman has a contagious energy and is always pushing the limits to grow the company and drive market leadership. He follows the mantra of Abraham Lincoln, "Things may come to those who wait, but only the things left by those who hustle."
Education: Mr. Jarman holds a Bachelor of Science degree in Accounting from the University of Utah.