Speakers
Tony Joseph, Speaker, Rollins, Inc.
Tony Joseph is a seasoned IT Architect specializing in Unified Communications (UC), Contact Centers (CC), and Customer Experience (CX) technologies. With over two decades of experience, Tony has a proven track record of shaping voice strategies and leading dynamic teams. Starting his career in Field Operations as a Service Technician, Tony progressed through roles such as Office Manager, Sales Manager, Regional Sales Manager, and Branch Manager before transitioning to IT.
In his IT career, Tony has successfully developed and executed comprehensive voice and network strategies that align with evolving organizational goals. He has led multiple transformations, including the consolidation of over 400 phone systems into a single platform, transitioning from Digital to IP, migrating to SIP, and most recently, moving from on-premises solutions to CCaaS and integrating AI technologies.
Outside of work, Tony is a husband and girl dad first. He enjoys volunteering with the youth at Church, participating in Disaster Recovery Relief Efforts, and at the Junior Achievement Discovery Center.