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Gary KohlheimDirector of Services ManagementLaureate Education

Gary has over 20 years of experience in infrastructure architecture, design and operations with over 10 years of IT leadership in industries such as financial services, non-profit, public sector, professional services and education. Most recently, Gary led the initiative to transform unified communications and contact center services to cloud and currently leads product management for 8x8 Communications and Microsoft Dynamics for Laureate Education. His team has deployed various 8x8 solutions in US, EU, Mexico and Brazil, with the end goal of aligning IT solutions to business drivers, delivering measurable improvements in revenue, cost control, customer experience and efficiency.