Michael Koidhal, Head of Converged Communications Solutions , Tata Communications
As Head of Converged Communications Solutions across the Americas, Michael is responsible for the development and activities of the Tata Communications Business Collaboration portfolio across the region and helping global enterprises unify, scale, and optimize their global UCaaS and CX strategy.
Prior to this role, Michael has spent over 20 years at a number of leading companies, including ShoreTel, Twilio, RingCentral and Verizon Business. He has been responsible for helping enterprise’s leverage technology to transform internal communications and customer interactions globally. Michael has helped companies transition from legacy systems to digital voice services, cloud and API based interactions.
As a graduate of the University of Washington, Michael holds a B.S. in Physics. Outside of work, Michael is an active member of his local community and a conservationist who has been recognized and appointed as Chairman of the Board for Mason Lake Management District #2.