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The Enterprise Connect expert-led conference program will discuss the latest systems, software, services and applications for enterprise communications and collaboration. The conference is designed with one objective in mind: To help you optimize your investments in communications and collaboration systems, software and services. ALL TIMES LISTED ARE (U.S.) EASTERN TIME ZONE.

Susy LiemVP of Product ManagementAvaya

Susy Liem is the VP of Product Management at Avaya.  In her current role, Susy has global responsibility for the Avaya OneCloud portfolio that includes cloud contact center, calling, collaboration, end points and marketplace.  Her experience in leading strategic initiatives has helped drive Avaya’s transformation to respond to market disruptions, while delivering value to Avaya partners and customers of all sizes, verticals and geographies. Her passion and conviction distinguished her to successfully lead the billion-dollar cloud portfolio at Avaya. 

Susy joined Avaya from Cisco where she led architecture, product management and business development teams in optical, cable, mobile and collaboration business unit.  She successfully transformed service provider and reseller solutions from on-prem to cloud services.  Susy oversaw a broad spectrum of cloud collaboration lifecycle activities including solution definition, competitive strategy, commercial offer definition, business development opportunities, partner and channel enablement strategies and tight alignment with sales, marketing and support teams.  Susy founded the Enterprise Cloud Collaboration and Calling team from its inception into a growing business of tens of millions of users in the cloud.

Prior to joining Cisco, Susy led engineering and architecture teams for Ericsson, Motorola and Samsung globally including US, Europe, Asia Pacific, China and India.  The cross-cultural and worldwide exposure gave her the insight to successfully lead global expansions into the challenging emerging markets.

Susy graduated with an MS and BS degree in Computer Science from Iowa State University with summa cum laude.  Susy is blessed with a loving husband and four precious daughters.