The Enterprise Connect expert-led conference program will discuss the latest systems, software, services and applications for enterprise communications and collaboration. The conference is designed with one objective in mind: To help you optimize your investments in communications and collaboration systems, software and services. ALL TIMES LISTED ARE (U.S.) EASTERN TIME ZONE.
Sam has over 20 years of experience in the Customer Experience/Contact Center industry helping customers innovate through technology and process improvements. In addition, he has several years of Contact center management experience where he managed agents, technology, and processes to meet business objectives.