Frank Marzano, Operations and Contact Center Manager, Vertafore
Frank Marzano is an Operations and Contact Center Manager who enjoys sharing his experiences with other like-minded professionals. Before working in Operations, Frank spent several years as a Support Manager in contact centers for the Healthcare and Technology industries. After success as a Support Manager, he shifted his focus towards maximizing and integrating the software tools common to most contact centers.
Frank grew up in NY and has spent the last 20 years living in Colorado enjoying all of the outdoor beauty that state has to offer.