Matt Metzger, Director of Customer Experience Solutions, Mitel
As Director of Customer Experience Solutions, Matt Metzger provides leadership and vision for Mitel’s growing investment in industry specific solutions. With more than a decade in technology leadership at Mitel, Matt brings a working history rich in customer engagement and general business experience. His intimate understanding of the constantly unfolding dynamics of IP communications technology and strong customer orientation ideally positions him to lead the team envisioning and delivering Mitel’s next generation customer experience & UC solutions.
Since joining Mitel in 1998 Matt has held the roles of sales executive, General Manager and Director of the North East. In these roles, he was deeply immersed in customer engagement, product development and the creation of go-to-market strategies for Mitel’s communications solutions portfolio. His contributions and leadership were crucial in advancing Mitel to the front of an emerging multi-billion-dollar IP communications market.