Mark Miller, Practice Leader, Customer Service Advisory - Global Business Intelligence, J.D. Power
Through leadership of J.D. Power's Certified Customer Service Program, Certified Technology Service and Support Program, and Performance Improvement Solutions, Mark Miller feels privileged to work alongside hundreds of executives at customer service, sales and support organizations who are passionate about providing a differentiated level of service. He and his team are fortunate to collaborate with a community of customer care experts who are always working hard to make their clients' lives easier and better, and the businesses they mange and contribute to, more profitable. Based in Austin, TX, Mark enjoys traveling and spending time outdoors with his family.
