Orlando, FL is part of the Informa Enterprise Connect Division of Informa PLC

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Enterprise Connect Schedule Viewer

Schedule Viewer tool is designed to help you find the sessions and other functions you're looking for at Enterprise Connect 2023.

Check back frequently, information added daily!

In the column to the left, please look under PASS TYPE, and:

  • If you're planning to attend In-Person, please click "Entire Event Orlando", "Expo Plus Orlando" and/or "Tuesday-Thursday Orlando".
  • If you're planning to attend Virtually, please click "Entire Event Virtual" and/or "Expo Plus Virtual".

Click on session titles for full session descriptions. All times noted are in EDT.


Mimi NguyenVP, Product - CCaaSTalkdesk

Mimi is a veteran communications leader with over 18 years of experience in the contact center market with leadership roles across Product, Services, and Business Operations. Her background in these areas helps her to bring a holistic approach to Product Management and deliver great customer experiences. She currently serves as the Vice President of Product at Talkdesk and is passionate about delivering solutions that help people succeed and connect to others in meaningful ways. Prior to joining Talkdesk, Mimi helped to lead transformations and innovations at Interactive Intelligence and Genesys.

Mimi earned her degrees in Computer Technology and Telecommunications and Networking at Purdue University (Boiler Up!). She contributes to thought leadership in Product Management and Contact Center through various venues including Clubhouse, Powderkeg, and Innovatemap. Mimi calls both Porto, Portugal and Indianapolis, Indiana home.