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With over 20 years of technical and leadership experience Jack Nichols serves as the Vice President of
Genesys Cloud Product Management leading the organizations strategy on growth, developer, & partner ecosystems. Prior to joining the Genesys Cloud organization Jack was a member of the leadership team that grew the PureConnect Cloud business from $10 million USD ARR to $100 million USD ARR. Before Genesys, Jack lead the global network and security infrastructure function at BrightPoint (now Ingram Micro), a fortune 500 global logistics company. Jack holds a bachelor’s degree in engineering technology/computer science from Purdue University and joined E*TRADE Financial upon graduating where he architected and ran multiple global trading data networks.