Speakers
Antony Passemard, Director of Product Management, Applied AI Customer Experience, Google
Antony is a product leader who spent a significant amount of time transforming and innovating in the world of customer engagement at large companies. He launched one of the fastest-growing and most successful applied AI services for customer engagement in 2020 at Google with some of the largest Telecom providers, leveraging his passion for disruptive innovations to customers. He brings experience delivering secure and scalable global services at companies like Salesforce (Service Cloud), AWS, and Google. Currently, Antony leads the Customer Experience Suite product team in the Applied AI group at Google, helping customers in their journey towards LLMs and agentic AI systems. Antony holds an MBA from UC Berkeley Haas School of Business (go bears!), focused on Entrepreneurship. He moved from France in 2007 and has been in the San Francisco Bay area for the last 17 years with his family.