Jill Porubovic, GVP Technical Workforce, Discovery Inc.
Jill Porubovic is the GVP of Global Support and End User Technologies at Discovery Inc. With over 80 offices in 33 countries, Jill and her team support all internal resource needs including customer support, hardware, procurement, asset management, unified communications/messaging, desktop engineering, SOX controls, AV/events, ITSM, telephony, mobility, M&A activities, Global Outage Operations, and IT facilities execution/management.
For over 10 years Jill has been at Discovery in various IT leadership roles. Prior to Discovery she spent 15+ years supporting IT product management and implementation in the telephony industry during the advent of cellphones and VOIP services. She's been through countless corporate mergers and acquisitions as well as bankruptcy which have taught her to be resilient, innovative, risk tolerant, and to never give up or settle.
Jill is dedicated to a diverse and philanthropic workforce always challenging her team to pilot new ideas. The team won an Innovation Award for their implementation of Discovery TechKnow Bars globally which delivers face-to-face service for customers. This effort resulted in better quality service, an 80% reduction of calls into the support team, and expanded career opportunities. The team has won awards from Per Scholas and Broad Futures for their efforts in supporting programs leveraging workforce diversity. Additionally, they've created programs for employees to purchase gently used gear, nominate non-profits for equipment donations, and helped launch a program to engage employees in beta testing new technology which have all been extremely successful. The team coordinated donations to Amnesty International, Maryland Public Schools, Shepherds Table and Say Yes To The Prom. After the devastation of hurricane Irma they partnered to bring equipment to the island of Barbuda, aiding in the rebuilding of schools.