Speakers
Ram Rajagopalan, Head of Product, CX AI, Zoom
Seasoned product leader with 20+ years of experience driving AI and customer experience innovation. Currently at Zoom, transforming CX using Agentic AI. Previously led AI initiatives at RingCentral, Five9, and Observe.AI, launching ground-breaking products like Copilot & Agent Assist—most recently, RingSense AI, awarded 'Best of Enterprise Connect 2024.’