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Mahesh Ram is the Head of Digital Customer Experience at Zoom. Prior to joining Zoom via the Solvvy acquisition, Mahesh was the Founding CEO of Solvvy — a leading Conversational AI platform that’s reinventing the customer experience for many of the world's leading brands. Mahesh is a serial entrepreneur with extensive experience in Enterprise SaaS. Prior to Solvvy, he was the CEO of GlobalEnglish Corporation (acquired by Pearson PLC), and he previously held senior management roles at Thomson Reuters and Wolters Kluwer.