Janice Rapp is VP of CCaaS Product Marketing at 8x8. In her role, Janice represents the interests of customer experience and contact center leaders, using insights to inform product development, develop go to market initiatives, and support buying decisions. Prior to joining 8x8, Janice led successful product marketing teams at Uptivity, NICE inContact, and Talkdesk—crafting unique messaging strategies to stand out in today’s competitive market. She is passionate about leadership, drawing on her 30-year background in marketing to coach, mentor and inspire teams to accelerate business and have fun while doing it. When she’s not working, she enjoys listening to audiobooks while walking her two dogs, cooking, creating, and occasionally--escaping to an island somewhere.