As CTO, Alan drives the company's technical strategy and thought leadership across all its solutions, including Collaboration Security, UC, and Digital Workplace. Building on his former role as head of Unify Square consulting, as well as his leadership in introducing key AI/ML technologies into PowerSuite, Alan brings a wealth of customer experience to bear as he steers ongoing technology investments across the company’s consulting, SaaS, and managed services offerings. Prior to being one of the original Unify Square employees, Alan spent over 10 years at Microsoft in various technical leadership roles in the Mobility, Networking, and Skype for Business groups. He designed the original media traversal solution for Microsoft’s UC stack, a technology that continues to be used in Microsoft Teams. He also assisted hundreds of global enterprise customers and partners with their UC voice deployments, and he was a key architect/consultant for over 100 customer designs for interfacing with Gateways & PBXs. Alan is a regular speaker at technical events, including Microsoft Ignite, Enterprise Connect, and others. Alan has a B.S. in Computer Engineering and an M.S. in Computer Science and Engineering from the University of Washington. In his free time, Alan enjoys conducting the Puget Sound Symphony Orchestra and managing a successful real estate business.