Speakers

Melissa is a recognized expert on VOIP, Cloud Phone System, and Contact Center at Swartz Consulting, LLC. She offers completely independent and unbiased technology consulting to guide clients in selecting and implementing the best solutions for their individual needs. Specialties include VOIP, Contact Centers, Cloud and UCaaS, Premise, Project Management, Unified Communications, RFP creation and consulting. Melissa is a No Jitter blogger, regular speaker at Enterprise Connect, and a member of the elite UC Strategies team.

Presenting:

• AI Governance—Putting the Horse in Front of the Cart